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Slow Website Loses Sales: What Slows Yours Down on Mobile

Every extra second of loading time hurts conversions. See, without jargon, what makes a website slow on mobile and how to find out what is slowing yours down.

Most visits to your website today come from mobile devices, often on 4G, out on the street, in a hurry. In that scenario, speed is not a technical nicety, it is sales. Google has already shown in its research that when loading goes from 1 to 3 seconds, the chance of a person giving up grows significantly; past 5 seconds, most abandon.

What the customer feels (even without understanding technology)

Nobody thinks "the loading time increased." The person just feels impatience, closes the tab, and opens the next result. You lose the sale without even knowing it existed. That is why this is a silent leak: it does not generate complaints, it generates absence.

The most common culprits

  • Heavy images. The photo taken on a phone is several megabytes. Without compression, it alone can slow down the page. Compressing an image properly reduces a good part of the weight without visible quality loss.
  • Too many scripts and plugins. Each extra tool (chat, pop-up, tracker) adds code that needs to load. Many together choke the site.
  • Bad hosting. Hosting that is too cheap tends to be slow and unstable. It is the technical foundation of the site, if it is weak, the rest suffers.
  • Heavy video playing automatically on load. Nice to look at, but it costs dearly in seconds.

The metrics Google looks at

Google evaluates page experience through its Core Web Vitals (its experience metrics). In plain language, they measure three things: how long the main content takes to appear, whether the page responds quickly to touch, and whether elements "jump around" while loading. A site that does well on these three tends to rank better, and more importantly, to convert better.

How to measure yours (for free)

Open Google PageSpeed Insights, paste your website address, and see the mobile score (not just the desktop one, mobile is what matters). There it already lists what is weighing things down. Another honest way: open your site on 4G, away from Wi-Fi, and time it. If it takes more than about 3 seconds, there is room to improve.

Good news

A good part of the speed gains come from simple things: optimizing images, cutting excess scripts, and being on decent hosting. You do not need to redo everything to feel a difference.

Want to know how fast your site opens on mobile and what is slowing it down? Start the builder on stau.io, answer a short quiz, and watch the website build itself in about 3 minutes. The preview is free and lives for 7 days, so you can see the before and after. Also check out the mobile mistakes that drive customers away.

Written by

Performance · Stau

Speed and Core Web Vitals: sites that open fast, especially on phones.

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